FAQ
Products
Why Dental Beauty?
Why Dental Beauty?
With our two locations in Frankfurt am Main and Paris, we at Dental Beauty can whiten your teeth by up to 10 shades in just one session thanks to revolutionary cosmetic teeth whitening technology. Our bleaching products also allow you to whiten your teeth by up to 4 shades comfortably at home, and with careful instructions, even up to 6 shades are achievable.
Where can you buy the products?
Where can you buy the products?
You can buy our products directly in our studios in Frankfurt am Main and Paris as well as conveniently through our online shop.
Are Dental Beauty products also suitable for sensitive teeth?
Are Dental Beauty products also suitable for sensitive teeth?
Yes, Dental Beauty products are also suitable for sensitive teeth. Our whitening gel contains vegan and gentle ingredients and is free of hydrogen peroxide.
Are the products safe for my teeth?
Are the products safe for my teeth?
Yes, the gel is gentle and gentle, with no side effects.
How does the Rapid+ teeth whitening kit work?
How does the Rapid+ teeth whitening kit work?
It uses our US whitening technology combined with an LED lamp to achieve up to 4 shades whiter teeth in 30 minutes, without hydrogen peroxide.
How long does the result last?
How long does the result last?
The whitening can last 3-6 months, depending on your diet and hygiene habits.
How often can I use the product?
How often can I use the product?
It is recommended to use the kit every 3-6 months.
Is the product vegan?
Is the product vegan?
Yes, the product is completely vegan and cruelty-free.
shipping
How long does delivery take ?
How long does delivery take ?
Shipping usually takes 1-3 business days within Germany. 3-5 business days to Austria or Switzerland, and 3-6 business days within Europe.
How much does shipping cost?
How much does shipping cost?
Shipping is free for orders over 50€.
Germany
Free shipping for orders over 50€
For orders under 50€ the shipping costs 3,90€
Switzerland, Austria
Free shipping for orders over 100€
For orders under 100€ the shipping costs 13,90€
Europe
Free shipping for orders over 150€
For orders under 150€ the shipping costs 13,90€
The specific shipping costs will be shown to you during the ordering process.
We ship with DHL. Delivery takes 1-3 business days within Germany. Any possible shipping time and availability restrictions will be indicated for each item. You also have the option of picking up your ordered goods from us, free of charge, by arrangement.
Can I track my order?
Can I track my order?
Yes, you will receive an email with shipping information and a tracking number. Alternatively, you can use the following link to track your shipment:
For shipment tracking
What should I do if I don't receive my order?
What should I do if I don't receive my order?
Please check your tracking information first. Contact customer service at info@dentalbeauty.deif the order is marked as delivered but you have not received it.
Can I have it delivered to a different address?
Can I have it delivered to a different address?
Yes, you can specify a different billing address and select a different delivery address.
Revocation and Return
Can I return the product?
Can I return the product?
Yes, unused and unopened products can be returned within 30 days.
How does the return work?
How does the return work?
Contact customer service at info@dentalbeauty.deto arrange a return. Return shipping costs are borne by the customer.
What happens if the product is damaged or defective?
What happens if the product is damaged or defective?
Contact customer service at info@dentalbeauty.de with a photo of the product to receive a replacement.
How can I change or cancel my order?
How can I change or cancel my order?
Contact customer service at info@dentalbeauty.de immediately after ordering to make changes or cancellations.